12 Marketing and Promotion Ideas for Retailers
Retail marketing helps your business expand its reach, connect with customers, nurture relationships and tell your brand story. It can also be used to differentiate yourself from your competition. Fortunately, marketing isn’t just a luxury for large businesses with big budgets. There are tons of marketing options that can help retail businesses in every industry […]
Continue Reading
Rooted in Culture: How Hispanic Businesses Amplify their Heritage
From a Mexican restaurant with Caribbean and South American influences in Boston, to a Latin American resort wear and swimwear store in Miami, Hispanic businesses come in all shapes and sizes. They are also one of the fastest growing business groups in the United States. The number of Latino businesses in the US grew 34 […]
Continue Reading
Everything Retailers Need to Know about Buy Now, Pay Later
In 2015, a new way to pay swept eCommerce. Called buy now, pay later (shortened to BNPL), it was defined by payments in four installments, with little to no interest and minimal credit checks. As BNPL services launched across Australia, Europe and North America, this new way to balance a budget caught the eyes of […]
Continue Reading
“Failure is a fact of life. The key is to keep going”: Fred Sirieix on employing ex-offenders, technology and the art of service
Generosity is integral to hospitality.Few people understand this better than Fred Sirieix, who through a seasoned career as maitre d’ in top UK restaurants has earned his stripes as an authority on customer experience. His modus operandi is simple yet effective: he helps restaurants achieve excellence by perfecting each touchpoint in the customer journey, and […]
Continue Reading
What are the Front of House Positions in a Restaurant?
Every successful restaurant needs a top-notch front of house restaurant staff to ensure that everything is running smoothly, and customers are completely satisfied from the moment they walk through the door. Your restaurant’s front of house team should be composed of workers with a variety of skills and talents, so finding the best person for […]
Continue Reading
11 Most Famous Chefs in the World and Their Claims to Fame
Who do you automatically think of when someone says the word chef? Depending on the kind of TV shows someone watches and how skilled of a cook they are, you might get several different answers featuring chefs with differing levels of fame. If you’re an aspiring chef yourself, take a look at the most famous […]
Continue Reading
Should I Be Claiming All Of My Tips? Advice for Restaurant Servers
As a server in the US, you likely rely on tips from guests as the bulk of your income. The question is, should you be claiming all your tips? (Spoiler alert: yes, you should.) Not only is it illegal not to, but it may hurt your income in the long run. Before you leave a […]
Continue Reading
2021 State of Industry Report: Hospitality Trends & More
We surveyed over 2,000 global restaurant owners, operators, managers and guests to see how the past year has changed their views on the industry, for better or worse, and how they plan to adjust and adapt. Read on to learn: Read the full report Over 2,000 restaurant operators and guests share their views on restaurant […]
Continue Reading
Trade War Leads to Increase in Hemp Farming
Story after story this year has highlighted the tough year that farmers are having. A much wetter than normal spring and summer in the Midwest has hampered crop growth. Worse, though, is the country’s ongoing trade war with China, which has closed off one of America’s biggest export markets for soybeans. But a change in […]
Continue Reading
No More Foie Gras in New York City
“If you can make it here, you can make it anywhere.” Scratch that. Now you can make foie gras anywhere but New York City. That’s because the NYC City Council overwhelmingly voted on Wednesday in favor of banning the sale of the (delicious, admittedly) delicacy, considered by many to be the pinnacle of French haute cuisine. Remind Me What […]
Continue Reading