A Look at the Future of Phone Calls
After a long, hard day at work, the last thing that you need is getting yet another spam phone call. Is there any remedy in sight? There is hope as technologies and legislation are joining forces to a hopeful new domain. Welcome to the world of STIR / SHAKEN legislation.
Americans get hit with phone spam pretty hard. The United States is the 8th most spammed country in the world. Last year, that number of spam phone calls translated to 46 billion robocalls. That’s nearly 176 million phone calls a day and over 122,000 phone calls every minute. Robocallers and spammers are getting more and more clever to their victims – some are employing what is referred to as neighbor spoofing – spoofing real numbers for more convincing spam. Phone carriers have been taking steps to block such calls or at least labeling them as spam likely, however legitimate businesses end up getting caught labeled as spam.
Back to the new hope of STIR / SHAKEN legislation. This will implement caller ID authentication to combat spoofing and robocalls. How does it work? First, businesses place an outbound call. Then, Phone carriers send the number for authentication. Caller ID may show if a caller is verified or likely spam. Attestation levels give higher trust. Learn more about the future of phone calls in the visual deep dive below: