SMALL BUSINESSES AND THEIR EMPLOYEES: PROBLEMS AND SOLUTIONS

September 2, 2022

Modern companies have been increasingly adopting new technology and related methods of interaction between managers, employees, and clients. Cloud services, neural networks, virtual reality, and other innovative processes have become an integral part of the daily life of all entrepreneurs, regardless of their company size.

The management of present-day business projects requires multiple innovative solutions, including Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM). Such products of technological evolution as Automated Personnel Recruitment and Training System, or HRM, People Analytics and Project management systems are taking the leading positions in business management processes. These IT technologies not only facilitate business management by saving precious time on decision making and business planning but also control the company’s financial, HR, and post-adaptation activities and the sales of its products and services.

Significant progress has been made in innovative methods development – in the field of selection, training, and adaptation of company staff with parallel monitoring of the mentioned and other processes, project schedules, and visualization of obtained results based on the Microsoft Power BI technology and its analogs. Experts and leading system integrators develop a wide array of systems that make it easier for company leaders and HR managers to control the recruitment of qualified employees, training, and development of company personnel, career advancement, and promotion systems, efficient staff distribution, talent sourcing, their promotion and adaptation to the workplace. These methodologies aim to assist managers and employees of the corresponding departments and to train them on business processes and decision-making methods. It subsequently allows a business to increase its turnover and profitability and improve the indicators. These methodologies always prioritize the efficiency of a company’s performance – both in the long run and right after implementing or testing the technology that underlies them.

These research and technological developments are essential for small and mid-sized businesses. Large companies have sufficient resources to organize separate HR departments, analyze staff adaptation and turnover, and distribute the processes of recruitment, training, financial control over staff activity, talent identification, motivation, and diversity among a large staff. These departments work closely with the company’s financial department to achieve the set objectives in their areas. Since small businesses seldom have qualified financial analysts and employee training specialists on their teams, there is a great deal of demand for technology and business support methods, regardless of the company location or type.

Innovative project management technology has been successfully applied in the large-scale personnel management projects organized by the global leaders in corporate management – Cognizant (US) and Accenture (Ireland), in unique developments of the business analyst and financial consultant in the California-based IMEDIA Consulting company Ekaterina Klimova, as well as systems and methodologies developed by Asian integrators. For example, the innovative nature of Klimova’s projects on selecting, training, and retraining personnel lies in the unification and synergy of financial control systems and the methods of personnel training and adaptation. A leader of a small or medium-sized business experiencing a shortage of qualified employees ends up with a powerful tool that organizes business processes, analyzes the current financial situation, maintains manager effectiveness, and helps carry out day-to-day activities of a startup or established business. As was mentioned earlier, this methodology is equally effective regardless of the company’s location, nationality, or type of activity. In fact, it has already been implemented in several different countries for drastically different businesses, and now the American business community can appreciate the practical outcomes of its implementation.

Adam Hansen