Common App User Complaints: What Developers Need to Know
Each year, there are over 197 billion app downloads. For most people, finding apps that are both fun and functional is a must. In the highly competitive world of apps, developers have to find a way to give their audience what they want.
When trying to assess how well your apps are performing, using a network sniffer tool and customer feedback is a must. If you start to notice a higher number of app uninstalls, then this is an indication something is wrong. Simply ignoring this problem will generally lead to your app getting less use and may result in you having to pull it from the market completely.
Read below to find out about some of the most common app user complaints and how you can use this information to optimize your apps.
Apps That Are Resource Heavy Don’t Last Long
Memory and battery life are two things most smartphone users are very aware of. There are a number of apps on the market that require lots of resources to run. This means that they will drain battery life and may max out the internal memory a phone has in a relatively short amount of time.
Typically, apps that are resource heavy will not last long on a user’s phone. Instead of trying to make your app do any and everything, you need to focus on completing one task. By doing this, you can reduce the number of resources the program has to use.
Full-Page Ads Can Be Problematic
One of the best ways to make an app popular is by providing users with entertainment. If a user can play with your app for hours on end without getting bored, it will be much easier to monetize it. While making money on your app is important, you need to avoid letting your pursuit of profit mess up your program.
Exposing users to full page advertisements can frustrate and alienate them. The more ads you have popping up on your app, the higher your number of uninstalls will ultimately get. Instead of getting greedy when it comes to advertising space, you need to gradually work in ads that are not intrusive.
Bad App Layouts are Frustrating
When trying to create a successful app, you need to focus heavily on the layout. Things like a bad design or confusing navigation can turn users off in a hurry. Before releasing an app to the general public, you should beta test it heavily.
By beta testing the app, you can figure out what consumers like and don’t like about the program. Taking the feedback from the beta testing and using it to optimize your app is important. While this may slow down the release of the app, it is definitely worth it considering the helpful information you can find out.
Issues With App Crashes
Getting a reputation for having unreliable apps can spell doom for your career as a developer. If the apps you provide users crash on a regular basis, they will uninstall them quickly and spread the word about their bad experience.
As soon as you start to get feedback about constant crashes, you need to do some research to find out what is going on. One of the first things you need to check when dealing with this problem is your code. If there are countless coding errors, it will make your app very unstable. You should also look into getting a new hosting provider if this issue persists.
Properly maintaining your apps is a must when trying to keep users happy. The time and energy invested in maintaining and updating your app will be worth it in the long run.