Heron Nelson

Author Archives: Heron Nelson

Heron is a business blogger with a focus on personal finance and wealth management. With over 7 years of experience writing about financial topics, Heron has established herself as a trusted voice in the personal finance space. She has a deep understanding of financial concepts and strategies, and is able to explain them in a relatable and actionable way for her readers.

SMEs Rapidly Infusing AI in Contact Center Solutions

According to the new report “Contact Center Software Market by Component (Solutions and Services)”, over 61% of Asian Pacific American Community (APAC) SMEs are now sourcing new technologies to transform their customer engagement roadmap. Post-COVID-19 growth in omnichannel customer service The Post-COVID-19 era is witnessing a growing need for omnichannel customer services solutions, and extensive growth […]

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Five Pro Tips to Combat Cyber Attacks

In the past pandemic months, cyber security has proved to be more critical than ever. With everyone working remotely, students attending their school classes from home, and exchanging endless information over the web, hackers have got their new vulnerable targets. Day in and out, there have been reports about businesses, educational institutes, and many other […]

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Millennials Set to Leverage Power of AI Trading Technology

Discouraged by high barriers to entry, extreme volatility, and a low sense of security, investors in the cryptocurrency markets stand to lose capital should their trading decisions not be guided by data-rich trading technologies. Fortunately, new trading platforms have evolved to filter out human bias and irrationality in trading by leveraging the power of automated […]

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