6 Features That Define the Best Bug Tracking Software
You can come up with many synonyms when it comes to bugs. Some refer to them as defects, while others have termed them as faults. Similarly, there are varieties of categories. In the end, whatever you call them won’t matter. What matters is how you deal with them. Many digital companies in today’s business world deal with website bugs; therefore, running a bug reporting tool or tracking tool is significant.
Bug reporting tools are a system that helps business teams report, manage, track and resolve bugs. However, there are options you need to know to acknowledge the core feature of a bug tracking tool.
- Quality Products
Using a bug tracking tool helps create better and more efficient products. There will be fewer breakdowns which will improve customer satisfaction as you identify and fix bugs before they escalate and cause errors.
- Better Communication
As each team member is focused on their area of expertise, they may lose sight of the end goal. Management tools connect each team member to another and send alerts or notifications if any problem arises. These tools help organise a team and ensure the right person is assigned to fix bugs.
- Roll Over with Trends
Bug trackers allow you to spot patterns or trends as they keep an automatic record of past issues. Besides, managers can quickly see how long it took to fix a particular problem that team members were assigned to each task and their end product. This record will significantly impact the future testing phase, and equally, save time and money.
- Error Detection at Initial Stage
Early detection of defects or bugs can save your energy and time. A bug tracking tool should offer real-time reporting of bugs detected during test runs. This equally helps to reduce the overall complexity. Late detection significantly affects both the business and the client.
Poor quality experience undoubtedly affects the satisfaction level of the customers. Bug reporting tools equally enable the institutional framework and allows users to associate bugs with requirements and test cases. Besides, this ensures timeliness and transparency in the project.
- Complete Application Management
Having a software system that provides a complete management solution makes solvability swiffer. A bug reporting software should manage the requirements, tests, plans, tasks, bugs, and issues under one environment. Besides, there needs to be an integration of
- Automatic creation of new incidents for test script execution
- Fully customisable fields such as statuses, defects, priorities, and severities
- Robust reporting, inspecting, sorting, and auditing log tracking changes
- Ability to report issues and bugs through email
- Priority & Severity
There are powerful bug trackers that help users view issues depending upon the priority and severity. It helps enhance productivity by undermining which bugs are reproducible. At times, you should also get an online service to develop projects, bugs, reports, documents, etc., within a single platform. Features that are essential includes
- Bug views and integration
- Classification of issues into categories
- Hosted or On-Premises Software
Tools with the ability to track systems for hosted or on-premises software helps project managers and developers view each task. This should further allow viewing requirements, defects, and incidents in the design and on individual filing cards. Bug reporting tools will enable you to manage user stories, defects, support tickets, and real-time snapshots of the progress.
- Ability to Report Multiple Language
Another essential feature is to have open-source bug tracking tools that support multiple languages. These tools may be developed in any language but should support multiple-databases such as Oracle, MySQL, MS Server, and PostgreSQL. It should include a flexible platform and involve multiple organisations to provide a central place for all project activity. Custom workflow can be an added feature that allows handling projects as per the requirement.
A bug reporting tool can reduce the cost of development. It can equally help manage agile projects and projects with different complexities. The tracking tools should be able to minimise bugs and enhance project delivery and client satisfaction.
How Will You Implement It?
So, above were the key features that define the best bug tracking software. You also came across benefits. However, to implement bug tracking properly, it is essential to look at the needs of your software.