5 Tips For Enhancing Communication Skills For Business

Having good communication skills is vital to be able to cultivate and maintain strong business relationships. Without them, a person is at risk of losing money and passing up great business opportunities.

Companies such as Bespoke Coaching can help you enhance your communication skills to manage and gain more from your relationships with other business owners, employees, customers, and shareholders.

In the meantime, there are things you can do to start working on your business communication skills right away. These include the following:

  1. Broaden Your Business Vocabulary 

Knowing and staying up-to-date with the business vocabulary related to your specific field is essential for the communication between you, your colleagues, and business partners to run smoothly.

Here are a few ways to broaden your business vocabulary: 

  • Learn business-related terminology  

Master basic terms and specialized words used in business English by learning business idioms and abbreviations. This will help you broaden your business vocabulary and help you understand conversations not strictly related to your specific business field.

  •  Read and watch business media  

Reading and watching business media won’t only help you stay up-to-date with the latest business developments and changes in today’s world, but it’ll also expose you to new words and terms. Doing such will boost your confidence and help you hold even more intelligent conversations with clients and colleagues.

  • Use and practice new vocabulary 

Without actually using business terms and idioms, all your efforts will be lost. Find ways to incorporate them when chatting with your colleagues or when preparing your presentations, letters, and memos.

  1. Sharpen Your Business Conversation Skills 

Solid and long-lasting professional relationships still rely on good old-fashioned person-to-person communication. And, to connect and form a genuine professional relationship through person-to-person communication, you’ll need good listening and speaking skills. Here’s how you can achieve that:

  • Be concise and clear 

Most importantly, to master business conversation skills, you need to be concise and clear when presenting information and ideas. You’ll be able to do this, namely, if you avoid being vague by using specific details and getting to the heart of the matter quickly. When you’re direct and straightforward in communicating your messages, you’ll less likely confuse and overwhelm people with too much information.  Use visually engaging PowerPoint templates to showcase your information in a detailed and concise manner making for a highly effective business presentation.

  • Listen actively 

Active listening has been proven to be essential in building healthy workplace and business relationships. To listen actively means you’re making a conscious effort to hear and understand what your conversation partner is saying verbally and nonverbally. It’s believed that active listening is directly connected to a salesperson’s earning potential.  

  1. Master Digital Communication Etiquette 

It goes without saying that you should keep all your communication professional by:

  • Being straightforward and concise 

You should avoid using slang and terms to avoid any potential misunderstanding.  

  • Double-checking emails before sending 

Re-read and check emails for any spelling errors before sending them. Be diplomatic and discreet, keeping in mind how anyone in your company and business can read emails and chat messages.

  • Using emojis sparingly 

Although there are instances when it’s perfectly fine to use emojis, try to use them sparingly or follow your client’s lead. Emojis are usually welcome in less formal workplace settings, especially when they can help relieve stressful situations. Even when it’s safe, try not to overuse emojis.

  1.  Pay Attention To Body Language 

Not only should you be aware of others’ body language as it can convey any unspoken issues or negative emotions, but you should be mindful of your own body language as well. Having and reading body language skills, you get a chance to adjust your body language and spoken messages to convince and influence others. 

Making sure your body language matches the message you’re sending makes you seem more trustworthy and, therefore, helps you form meaningful professional relationships.  

  1. Address Issues In A Timely And Professional Manner

It’s inevitable to encounter problems and disputes in the workplace and business relationships at some point. Instead of reacting by using ineffective coping strategies, such as avoidance, bartering, complaining, or gossiping, try to:  

  • Prepare and organize your thoughts 

Address difficult issues after you’ve had time to calm down and think about your real concerns. 

  • Communicate concerns in a non-confrontational way

Use ‘I’ messages to convey your concerns, opinions, or feelings.  

  • Recognize other viewpoints 

Acknowledge the other person’s feelings and try to see things from their viewpoint. 

  •  Don’t dwell on the past; focus on what you can improve in the future

Although it may be necessary to discuss things that happened for better understanding, the focus should be on the future. The past situation should help think of solutions and ways on how to work more productively in the future.  

Business Communication Skills Are Vital To Company Success 

Communicating business ideas, visions, goals, and proposals well is vital to a company’s success. Employees with enhanced business communication skills and an understanding of the company’s vision can communicate that vision well and achieve company goals effectively.

Dorian Koci

Dr. Dorian Koçi is a historian, Director of National Historical Museum of Albania and lecturer in Tirana State University, Faculty of History and Philology and New York University of Tirana.