Call Back to the Future: Are Your Business Landline’s Days Numbered

Nowadays, business operations are mainly conducted online. This is through VPNs, emails, business social media platforms and WhatsApp messages. Whether you speak to clients, investors or colleagues online or through mobile phones, people have moved on with the times and do not use their landline phone numbers as much as they used to. Whilst landlines may be useful for large customer bases, you may find that it is easier to use a mobile or online platform. The real question is, will you still be able to use your company landline in the near future to benefit your business? 

The Use of the Landline

Of course, your landline isn’t going to be cut off or completely unusable in relation to your business. It’s useful to have one major landline for your company. That way potential clients will be able to phone you up in order to talk about business orders and any feedback that they may have to offer. However, you should still think about switching from a landline to a PSTN replacement. It is a cheaper option and will help you save money. This is due to the fact that it will be using your internet connection. You will not be forced to pay for a different connection altogether. 

Rural Landlines

One of the problems that you may encounter when it comes to your business is connecting with a wider audience. A lot of people in the UK and around the world live in very rural areas. This means people may struggle to connect to landlines or phone services in general. In the worst-case scenario, they may even be unable to get a signal for the internet. That’s why it’s crucial that you have more than just a landline for your business. By putting your business on many different types of platforms, including websites and social media platforms, you will find that you get the opportunity to appeal to a wider audience. That way you will find more customers and potential future investors. 

Spam Calls

Another reason why people have stopped using landlines as much as mobiles or internet services is due to spam. Landlines have become inundated with spam numbers that cold-call people from all over the world. Unfortunately, these calls often set out to scam people. Therefore, people are simply hanging up their landlines and are no longer trusting people who call out of the blue. It’s not worth having a landline if you are simply classified as spam. Instead, have a customer number available where people can call you when they need you and your business. 

Cheaper Mobiles

It may be useful to focus more on mobile phone connections rather than landlines. If you choose the right mobile phone contract, you may end up saving money rather than spending it all on a more traditional method of communication. The times are changing, so it’s useful to keep researching what the cheapest methods of communication actually are. That way you can save money rather than just have it drip from your business needlessly. 

So, there you have it – everything you need to know about whether your business’ landline will stand the test of time. 

Adam Hansen

Adam is a part time journalist, entrepreneur, investor and father.