3 Things Your Business Should Be Outsourcing
As the owner of a small business, it’s natural to want to try to do as much as you can yourself to try to save pennies. Yet, what many people forget is that time is money, and in some cases, perhaps even more valuable. You can’t expect to have too much on your plate without becoming overwhelmed. It won’t be long until essential tasks start falling between the cracks.
That’s where outsourcing comes in. At first, the idea may seem like something only big businesses can manage to fit into their budgets; however, that couldn’t be further from the truth. In reality, you may actually end up saying money by assigning tasks to an expert so you can focus on what you’re good at.
Here are some of the things your business should consider outsourcing.
Admin
When your business is young, organizing your calendar and answering the phone isn’t a huge task. Yet, the more and more customers that you start to take on, the more than administrative tasks begin to take up your time.
Not only can it be time-consuming, but it can be repetitive. There are some people who can’t stand the idea of doing the same admin tasks over and over throughout the week. Why not pay someone else who has a knack for it? An admin assistant can handle everything administrative that you would rather not deal with from marketing on social media to sending out newsletters. Instead of you feeling like your time is taken up by tedious data entry and calls, you will take control of your schedule.
Accounting
Doing your own accounting may seem easy at first when you don’t have a lot of employees or sales. However, the more that your business starts to expand, the more work you’ll have cut out for you when it’s accounting time.
Leaving the number crunching and payroll to a professional accountant will save you hours of stressing and eliminate the potential for errors. When tax time rolls around, you’ll be thrilled you have someone else to deal with all the paperwork!
Customer Service
If you want to create happy customers who come back for more, the best way to achieve that is by providing excellent customer service. However, when you’re busy coming up with marketing strategies and inventing the next best idea, you may not always have time to answer phone calls from disgruntled customers.
When people have a concern, they want to be responded to immediately. Getting back to your customers hours and even days later can infuriate some people. The solution? Hire someone else to be in charge of all of your customer interactions. By outsourcing your customer service, you’ll save yourself time on emails, phone calls, and social media requests.
