What’s the Difference Between Managed and Co-Managed IT

Well-managed information technology (IT) services  can make all the difference for a business, but what’s the difference between managed and co-managed IT?

Managed IT services are typically provided by an outside company that specializes in IT management. This company is responsible for all aspects of your IT infrastructure, including hardware, software, security, and support.

Co-managed IT services, on the other hand, are typically provided by an internal team that works alongside an outside company. This team is responsible for some aspects of your IT infrastructure, while the outside company manages the rest.

Both managed and co-managed IT services can be beneficial for businesses, but it’s important to understand the differences before making a decision. Here are some things to consider:

Cost

Managed IT services can be more expensive than co-managed IT services because you’re essentially outsourcing all of your IT needs. Co-managed IT services can be less expensive because you’re only outsourcing part of your information technology needs.

Flexibility

Managed IT services can be less flexible than co-managed IT services because you’re relying on an outside company to manage all aspects of your IT infrastructure. Co-managed IT services can be more flexible because you have more control over which aspects of your information technology infrastructure are outsourced.

Support

Managed IT services typically come with 24/7 support, which can be beneficial for businesses that need around-the-clock assistance. Co-managed IT services may not offer 24/7 support, so it’s important to consider this when making a decision.

Expertise

Managed IT services providers typically have more expertise than co-managed IT services providers because they specialize in information technology management. This can be beneficial for businesses that need expert assistance with their IT infrastructure.

Scalability

Managed IT services can be more scalable than co-managed IT services because you’re outsourcing all of your IT needs. Co-managed IT services can be less scalable because you’re only outsourcing part of your information technology needs.

Security

Managed IT services can provide better security than co-managed IT services because you’re trusting an outside company to manage all aspects of your IT infrastructure. Co-managed IT services may not offer the same level of security because you’re managing some aspects of your information technology infrastructure yourself.

Downtime

Whichever IT service you choose, there’s always a risk of downtime. However, managed IT services typically have more robust backup and disaster recovery plans in place to minimize the impact of downtime.

Peace of mind

If you’re looking for peace of mind, managed IT services can provide it because you’re entrusting all aspects of your IT infrastructure to an outside company. Co-managed IT services may not offer the same level of peace of mind because it’s important to remember why you’re outsourcing in the first place—to save time and money.

Making the switch to managed or co-managed IT services can be a big decision for businesses. It’s important to understand the differences between the two before making a decision. Consider your needs and budget when making a decision to ensure that you choose the right option for your business.

Chris Turn