How to Guarantee All Your Airbnb Reviews Are 5 Stars

2019 was a monumental year for Airbnb as it passed the 500 million mark for the number of guests checking in. That means half of a billion people using Airbnb instead of hotels for their travels.

If you have an Airbnb rental, you have the opportunity to make a decent side income. But you need to do more than just list your property.

Airbnb reviews can make or break your rental business. Follow these tips to get the coveted five star review and make your rental a success.

Start on the Right Foot

There’s a delicate line you need to walk. On the one hand, you want to sell your property and entice people to book. On the other, you don’t want to oversell the property and set expectations too high. This will set guests up for disappointment.

Create an accurate and detailed description that will align expectations and set the bar. Don’t make promises that you can’t deliver on.

Having professional photos will ensure that guests know what to expect while also selling the best parts of your rental.

Five Star Service

How do you like to be treated when you stay as a guest somewhere? What sort of small details make you say “WOW!”? These are the things you need to do with your rental.

Before the rental, contact your guests and confirm all of the details with them. Use this opportunity to ask if they have any special requests.

If your guest is going to be renting for an extended period, ask if they’d like a complimentary cleaning service mid booking. This is both a nice extra service for your guests and helps you keep your property clean.

Find out why your guests are coming to the area. Then offer local suggestions that can enhance their visit.

Offer Modern Amenities

Functional amenities rank high with travelers. So have things like a coffee maker and wine glasses readily available.

Thoughtful amenities rank second but make an impression. These are things like a complimentary bottle of wine, ready to go beach bag with towels, or a bicycle to get around. Consider offering these amenities, as they rank with high importance.

  • Pet-Friendly
  • Free Parking
  • Pool
  • Kitchen

Clean and Fresh

Your property should feel clean and fresh for every guest. Hotels have entire housekeeping crews that work their way through all of the rooms each day. You can’t have a cleaning crew on staff, but you can have your rental cleaned regularly.

Working with a cleaning service like Magic Helpers will ensure that your rental is professionally cleaned from top to bottom. They work efficiently and take a professional approach.

Score Airbnb Reviews for your Rental

It sounds counterproductive, but try not to focus on getting 5 star reviews. Instead, let the Airbnb reviews come to you by focusing on giving your guests a stellar experience.

Walk through the rental process from booking to check out and think about what you would want as a guest. Listen to feedback and improve upon the experience. When someone leaves a five star review, pay attention to what worked and keep doing it.

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Adam Hansen

Adam is a part time journalist, entrepreneur, investor and father.