Workiz Software Helps You Better Manage All Field Service Industries Businesses
Have your customers ever complained about technicians showing up late? Are your managers struggling with tons of paperwork? Are your technicians missing appointments or experience overlaps?
Probably yes, as many other companies, no matter the industry.
Luckily for all of you, technology has given us solutions that can help solve all these problems and many more, so you can focus on the tasks that truly matter.
In this post, we introduce Workiz, one of the leading service dispatch software solutions available nowadays. This software is designed to meet the needs of all field service industry businesses; so whether you’re in carpet cleaning, locksmith, roofing, snow and junk removal, or solar installation industry – this post is for you.
Of course, these are just some of the many other industries that can enjoy the benefits of using Workiz solution.
What is Workiz?
Workiz is a field service management software solution, designed to help companies manage their tasks in a more efficient way in order to increase revenue, reduce costs, and improve customer satisfaction rates.
Here are some of the features and ways how Workiz can help in running your business more efficiently:
1. Boost efficiency
This service dispatch software helps you schedule your jobs using a colorful drag-and-drop calendar so you can avoid overlaps, which are usually a result of manual scheduling. Your employees are enabled to clock in and clock out of jobs, so you can easily track how they spend their time in order to optimize their workflows.
With Workiz, you are empowered to divide your technicians’ schedules to get a better insight into what jobs are in progress, what is waiting for action, and what jobs are pending, which results in more efficient task management.
Workiz also stores all data so every technician can access it when needed, no matter where they are. You can also save time by tracking your technicians’ locations and send a technician which is closest to the location of your new job.
To get rid of all the paperwork, you can use the reporting feature. It shows your strengths and weaknesses, so you can see how your business is performing and analyze profits, rates, and revenue.
2. Invoicing and online payments
With Workiz, your office dispatchers and field technicians are enabled to create and send invoices to your customers. All invoices are saved and can be checked and updated when necessary.
WorkizPay empowers your technicians to accept payments in the field, which is extremely helpful during this pandemic period when we try to avoid contact as much as possible. Your techs can input customers’ card details or swipe credit cards and your money’s there.
3. Client management
With this feature, you can now keep track of all key customer data, such as their history, balance due or overdue. It also helps in advertising new services to current clients.
With all its features, you can provide better customer service since all your technicians will show on time, your clients can book services online or via phone calls, and use contactless payments. With a pool of satisfied customers, you won’t need to worry much about finding new clients, as your current ones are the best advertisement you can have.