A beginner’s guide to SFDC testing

Salesforce is gaining traction over time. We can attribute this to its cloud-based capabilities, which enable organizations to manage and visualize a user’s communication. Salesforce is also highly configurable, scalable, and easily integrated with a variety of other apps.

Salesforce testing is performed through automated salesforce testing tools such as ACCELQ, Selenium,  and others. They provide a plethora of services that will assist you in managing consumer connections and prospects. Salesforce testing can be done in two ways: manually or automatically. It looks like you are interested in reading more; come along with us. This article will take you through the various aspects required in understanding the salesforce and SFDC testing.

Introduction to SFDC testing:

SFDC testing is the process of validating the configuration and customization done in Salesforce. Salesforce CRM is based on the APEX platform development language.

It also includes unit test cases to help developers validate their code. The QA team performs manual testing in Salesforce, which provides for happy flow testing, functional testing, integration testing, regression testing, and system testing. There are various tools available in the market to perform automation testing in Salesforce.

Why SFDC testing?

  • For Better communication between customers and businesses
  • Daily task automation
  • Salesforce provides inbuilt objects to reduce development effort, which would boost developer productivity.
  • A reporting mechanism is built-in.
  • Salesforce administrators can create internal users on the Salesforce platform.
  • Allows you to verify that the configuration and code are working correctly.
  • Assists you in confirming that the system’s initial build fulfills the agreed-upon requirements.

Types of SFDC testing: 

  1. Manual Testing: Traditional approaches are used in this type of testing. The QA team can use manual tests to run practical tests, integration tests, deferral tests, happy method tests, and system tests.
  1. Automation testing: Salesforce products are tested using an automated testing tool. Automated salesforce testing is more efficient and popular because innovative tools perform them.

Levels of SFDC testing: 

  1. Unit: It involves writing clauses in their code that test its coverage automatically. It assists you in determining how many data records are affected so that the code can run properly in that environment.
  2. System: Involves testing the technical procedures of the developed system from start to end. Allows you to troubleshoot a problem in the system using automated rules.
  3. UAT: Performed using test scripts that simulate real-world business scenarios and the intended business outcomes. The end-users perform it.
  4. Production verification: Production testing is performed to ensure that configuration and code have been appropriately deployed from the sandbox to the production environment.
  5. Regression: The primary goal of this test, which system users carry out, is to ensure that the released code and configuration features do not interfere with the system’s existing processes.

SFDC testing process: 

The SFDC testing procedure is similar to that of a normal web-based application. The tester should be able to see most of the custom features that were created during the process. It allows them to concentrate on the fixed code rather than the built-in Salesforce functionalities.

For each of these goals, the test inspector must use the Sandbox (Test Environment). They employ tested code in the Sandbox environment to provide better test cases.

A tester should be an expert when it comes to manual tests. The QA tester must comprehend the Salesforce terminology when performing automated testing.

SFDC test automation tools:

It is critical to choose the right tool that supports the application framework in the future as well. So to deliver a quality product, we have the following tools available. Such as:

  1. ACCELQ
  2. Selenium
  3. Cucumber
  4. Leapwork

SFDC testing Challenges:

There are certain challenges that come our way while performing testing:

  • Testing complex features such as Visual Force, Salesforce, or Service Cloud Console is not easy.
  • Creating test cases for various roles and mentioning the settings
  • You must rewrite and rerun your traditional tests for the Lightning UI.
  • Even if they are not in use, certain of the typical functionalities cannot be eliminated.
  • When we switch to the test environment, the GUI tests stop working.
  • Automated tests should be able to function in all of your testing environments.

Best Practices for SFDC testing:

  1. Effective Test Strategy and Test Planning: Because many components and vital business procedures are involved, proper test strategy and test planning are crucial to successful Salesforce testing.
  2. Integrated test environment: An integrated test environment is critical in any testing project, especially in complex systems such as eCommerce apps. Many additional systems, such as microservices from multiple payment providers, fulfillment partners, delivery partners, and others, are connected to Salesforce.
  3. Scripts for Automated Testing: When testing, automating business operations in Salesforce, such as a checkout and order fulfillment flow, saves a significant amount of time. However, keep an eye out for test flakiness.

Conclusion: Businesses are moving forward with a more positive outlook on the future. And, to keep up with continually changing trends, your organization must evolve with the times. How do you go about doing so? Utilize cutting-edge technologies such as Salesforce.com.

Chung Nguyen