6 Steps for Starting an Online Coffee Business

According to research, more than 171 million Americans drink coffee every day. For an entrepreneur like yourself, this presents a business opportunity to establish a unique coffee brand. The following tips can help you set up and manage a successful online coffee business from scratch.

Identify your target market

Begin by identifying your ideal customer. You can either choose to serve individual buyers or work as a retailer to local coffee shops. Picking a niche early on is crucial, as it can have a huge impact on your business plan. For instance, cafes may prefer to purchase bulk quantities of coffee while individual customers will often go for smaller sachets. In addition, different market niches have different preferences on the type, grind quality, and roast coffee beans they purchase. 

Picking a niche will also help come up with a festive business name early. Your brand name is a critical part of your businesses; it reflects who you are. Use a business name generator to come with a unique, authentic and memorable business name. 

Set up an e-commerce website 

Once you have a specific target market in mind, it is time to set up an online coffee shop. Design it with the same thought and care as would with a physical coffee shop. Your coffee website will act as your digital storefront, and it is important you create a great website that will stand out. A great coffee coffee website should be well-designed and functional, easy to use, optimized for mobile and optimized for search.

Draw a business plan

Do you have your business model canvas ready? A business plan is an essential part of running a successful online business. It should highlight the structure of your business, initial costs, ongoing expenses, and expected sales. This means that you have to draw out an initial budget directly from your capital, set sales prices, and deal with logistics.

Once you start selling, be sure to keep an eye on your inventory and monitor products that are doing well and those that aren’t. This will help you manage your marketing techniques and avoid the wastage of slow-selling products.

Seek partnerships

You are going to need partnerships with coffee suppliers, logistics teams, and marketing agencies. Before settling for any deal, conduct thorough research for the best deals in the market. For starters, you can partner with a prompt and affordable logistics company, a reputable digital marketing agency, and the best coffee supplier in your region.

Market your business

Having a website doesn’t equate to customer outreach. You will need to develop a robust digital marketing strategy that will attract customers to your business. Fortunately, partnering with a digital marketer who clearly understands online marketing gimmicks can do the trick. A digital marketer can help drive traffic using SEO, manage social media accounts and monitor online performance.

Deliver excellent customer service

In an online business ecosystem, nothing is as valuable as a satisfied customer. It would help if you made it your mission to honestly and punctually deliver the best coffee quality. Great services will earn you repeat and referral customers.


Starting a successful online coffee business is easier than you think, so long as you’re following the right steps. With millions of people drinking coffee daily in the U.S. alone, the potential is enormous.

Adam Hansen

Adam is a part time journalist, entrepreneur, investor and father.