6 Important Areas To Outsource When Starting A Small Business

We’ve all heard that you should wear many hats as a small business owner. This will not only prevent you from juggling the roles of hiring but will also help you save money. However, when the goal is to grow your company on a larger scale, it is always wise to outsource the task so you can focus on the more important things at hand.

But, what tasks can you delegate, and what areas do you wish to have complete control over?

A simple tip would be to outsource tasks that take you a long time to complete or is outside of your skillset and require expert hands on the job. This blog discusses priority sectors where your small business may need to outsource.                                                                                                                                                                                      

Payroll And Human Resource Services

Human Resource is a critical component of any organization. It looks after everything from hiring to managing your team. When you have a small team, you may believe that it is not necessary to outsource or invest in services related to HR; but given the fact that these HR professionals have multiple responsibilities on their shoulders, it is usually worthwhile. 

Many small businesses choose to outsource their payroll, if not all the HR services, because government taxes and regulations are constantly changing, and a company must keep up. Outsourcing payroll services is also a safer and more convenient option. Discover more here about payroll providers here.

IT department

It is possible that most small businesses might wish not to have an in-house IT department. Still, we cannot deny that we are all dependent on technology, and every company must be technologically able to comply.

IT outsourcing, similar to human resources, covers a wide range of services, from hosting to resolving cyber threats, technology issues, web design, and more. This job cannot be done by anyone other than experts in the field, so it makes perfect sense to outsource this department.


To reach customers, whether you are a B2B or B2C company, you frequently use Google, and you need to reach the SERPs or up your social media. This necessitates a thorough understanding of organic marketing, specifically search engine optimization. 

The Google algorithm is not a static element, and it is constantly changing; therefore, you need a specialist who is up to date with the latest algorithm and can keep up. Furthermore, social media now plays an important role in your company’s growth, so we need to ensure that the people in charge of your SEO are adept at social media services.


Accounting is another important area that most businesses will outsource because it can take time to process if you are not a financial expert. It is also chock-full of compliance standards and processes that your company must follow.

So only a skilled accountant can aid you in managing this for your business. This not only saves you money that would otherwise be wasted, but it also increases the efficiency of your work.

Administrative task

Virtual assistants are becoming increasingly popular for small businesses operating from home offices. They can handle every aspect of your business, from inbox management to scheduling your social media posts. They are very low on the cost to outsource and you can easily hire them for how much efficiency they bring to the table.

Customer service

If you run an online business, one of the most important services to outsource is customer service. The goal of an online business is not only to sell products online but also to provide adequate customer service so that your customers return. Customer retention depends on excellent customer service. You can outsource customer service to a call center or a chat service, and they will take care of the rest if you provide them with clear instructions on how to deal with your customers.


These are some areas of work that you can easily outsource and use your time to grow your business rather than juggling multiple tasks for which you are not an expert. 

Adam Hansen

Adam is a part time journalist, entrepreneur, investor and father.