Why AI is Taking The Healthcare Industry By Storm
The development of artificial intelligence (AI) in recent years is nothing short of revolutionary. Whether it is text-based models like ChatGPT or ordinary objects imbued with AI, it feels like AI is in everything. However, one area that hasn’t quite realized the potential of AI is the healthcare industry. At present, AI is present in less than 1% of all enterprise software applications and primarily utilized as a chatbot for online patients. However, companies like Orbit Healthcare have found much more success by integrating AI with back-end tasks.
For example, insurance information capture and requesting prior authorization are 2 things that just about every healthcare system in business must do during patient intake. But, by utilizing AI for these tasks, a few minutes can be saved for each customer that walks in the door. In turn, this allows your healthcare staff to engage with the patient and improve overall patient satisfaction. It is also able to process inbound referrals, estimate out-of-pocket cost, and analyze a plethora of documentation.
The benefits for this AI speak for themselves. By deploying Orbit AI, there’s an average revenue increase of 20%, around 50 hours saved per week, and anywhere from 40% to 70% in costs saved. Best of all, it was made with healthcare in mind so it is HIPAA compliant. Ultimately, if you want your business to get ahead, AI agents in healthcare are the way to go.
Source: Orbit Healthcare
